Responsible Gaming

Introduction

Online pokies and casino games should be enjoyed as entertainment only. They are games of chance designed for fun, not as a way to earn money or solve financial problems. Please gamble responsibly and within your means.

Age Verification

Online gambling in New Zealand is only available to individuals aged 18 years and over. By accessing BetVictor or any online gambling platform, you confirm that you meet the legal age requirement. If you are under 18, you must not gamble online.

Warning Signs of Problem Gambling

If you recognise any of the following signs in your own behaviour, you may be developing a gambling problem:

• Chasing losses by gambling more to try to recover money lost
• Gambling with money needed for essential expenses (rent, bills, food)
• Hiding or lying about the amount of time or money spent gambling
• Feeling anxious, irritable, or guilty about gambling
• Neglecting family, friends, work, or hobbies due to gambling
• Increasing the amount wagered to experience the same level of excitement
• Unable to cut back or stop gambling despite wanting to
• Using gambling to escape problems or relieve stress
• Borrowing money to gamble or pay gambling debts
• Experiencing relationship or employment problems due to gambling

Self-Help Tools

Most reputable online gambling operators, including BetVictor, offer tools to help you maintain control:

• Deposit Limits: Set a daily, weekly, or monthly limit on how much you can deposit
• Loss Limits: Set a maximum amount you are willing to lose over a specified period
• Reality Checks: Receive pop-up reminders showing how long you have been playing and how much you have spent
• Session Time Limits: Automatically log out after a set period of play
• Self-Exclusion: Exclude yourself from the platform for a period of time (days, weeks, months, or permanently)

Use these tools proactively to maintain healthy gambling habits.

Support Organizations in New Zealand

If you or someone you know is struggling with problem gambling, help is available:

• Problem Gambling Foundation (Te Foundation Awhina Tau)
  Freephone: 0800 664 262 (available 24/7)
  Website: www.pgf.nz
  Email and chat support also available
• Gambling Harm Reduction Services
  For counselling and support across New Zealand

International Support Resources

If you are based in another country, the following organisations provide confidential support:

• United Kingdom: GamCare - www.gamcare.org.uk
• United Kingdom: GamStop (National Self-Exclusion Scheme) - www.gamstop.co.uk
• Australia: Gambling Help Online - www.gamblinghelponline.org.au
• Canada: Responsible Gambling Council - www.responsiblegambling.org
• United States: National Council on Problem Gambling - www.ncpgambling.org

Take Action Today

If you think you may have a gambling problem, please reach out for help. It's never too late.

Contact the Problem Gambling Foundation on 0800 664 262 for confidential, free support. They have trained counsellors ready to help you and your whānau.

Remember: seeking help is a sign of strength, not weakness. Many people have recovered from problem gambling with professional support.